Industry
AI agents for utilities and energy
Utilities must protect vulnerable customers, keep people informed during outages and secure critical infrastructure.
Example agents
- Billing enquiriesExplains bills and sets up payment arrangements within policy.
- Outage updatesGives status and restoration estimates from live network data.
- Field reportsTurns technician notes and photos into structured reports.
- Vulnerability flagsIdentifies customers who need extra care and routes them.
What a compliance pack can cover
- Energy or water regulator customer standards
- Vulnerable customer protections
- Critical infrastructure security rules
- Billing and disconnection rules
- National data protection law
These are generic names. Each country pack maps them to your local rules, and coverage varies by country. We confirm what is available for your use case before a pilot.
Book a demoWe’ll base the demo on a utilities and energy scenario.